COVID-19 Update – PerfumeSplash

FREE SHIPPING ON ALL UK ORDERS

COVID-19 Update

As we navigate these times of uncertainty, health & wellness are top priorities at PerfumeSplash. With the current global pandemic, we are committed to protecting the health and well-being of our employees and customers.

 

How is PerfumeSplash keeping production and shipping facilities sanitary?
We take COVID-19 and hygiene very seriously. Our measures are as follows: 
  • Our work environment is thoroughly sanitised several times a day.
  • Frequent hand washing and sanitising is mandatory.

  • The wearing of protective gloves, masks & face coverings are mandatory.

For shipping & return details

How will this affect my UK/Ireland order?

We are doing our best to get your order to you quickly and safely but please note delivery delays may occur. 

Domestic orders placed through perfumesplash.com are processed in 1-3 business days. Once shipped, orders can take up to 7 additional days to arrive due to the shipping providers delivery system and safety measures. 

Why is my shipment delayed?
As shipping providers are facing massive strain, your order may take slightly longer to arrive once shipped. Once the package has been transferred to the shipping provider, PerfumeSplash is no longer responsible for any delivery delays that may occur. As soon as your order is shipped, you will receive a confirmation email with tracking details. We recommend following your tracking closely to stay informed regarding the whereabouts of your order.

How can I cancel my order?
At this time we are unable to change or cancel orders once placed. 

 

I’ve placed an order with PerfumeSplash. How will this affect my international shipment?
Due to the current global pandemic, shipping providers are facing massive strain, and many have been experiencing significant delays. Please expect delayed delivery timelines, with up to 5-10 additional business days to leave the country once shipped.

International orders placed through perfumesplash.com are typically processed in 1-5 business days. Once shipped, international orders can take up to three weeks to arrive since all orders must pass through customs and this time frame is completely in the control of the shipping providers. Once the package has been transferred to the shipping provider, PerfumeSplash is no longer responsible for any delivery delays that may occur.

 

Thank you for being a part of the PerfumeSplash family. We hope you're well & keeping safe. 

With love,
The PerfumeSplash team